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Score

0 1 2 3 4 5 6 7 8 9
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0 1 2 3 4 5 6 7 8 9
0 1 2 3 4 5 6 7 8 9
/10
The WikiFX Score of this broker is reduced because of too many complaints!

Cap House

China China | 2-5 years |
Suspicious Regulatory License | Suspicious Scope of Business | High potential risk

https://caphouse.com/

Website

Rating Index

Contact

https://caphouse.com/
The WikiFX Score of this broker is reduced because of too many complaints!

license Forex License

No forex trading license found. Please be aware of the risks.

Warning: Low score, please stay away!
  • This broker lacks valid forex regulation. Please be aware of the risk!
3

Basic Information

Registered Region
China
Operating Period
2-5 years
Company Name
Cap House
Customer Service Email Address
support@caphouse.com
Company Website
Tuankhangtrade

Tuankhangtrade

Unverified

Vietnam

This platform is a complete scam. I originally invested a principal of 20k, and the total investment rose to over 90k, but I haven't received any money from withdrawals for a month. When calling customer support, they just pass the responsibility around and then block my account on Telegram and Zalo. I hope everyone will thoroughly research before investing to avoid losing money.

Exposure

Tuankhangtrade

Tuankhangtrade

Unverified

Vietnam

Currently, my account has a total balance of over $90k, with a negative status of $20k, and I am still trading some commodity stocks. The available withdrawal amount is over $20k, but when I tried to withdraw, it didn't come through after a week. When I contacted the support specialist, they gave evasive answers to delay time. I directly messaged the community group leader on Zalo, Tran Quang Minh, but did not receive any response and was kicked out of the group. This has made me realize that this platform is a scam. I have saved all relevant information and images, and I hope everyone can help me and please stay away from Caphouse to avoid losing money like I did.

Exposure

Dang Thi Phuong

Dang Thi Phuong

Unverified

Vietnam

I invested in Caphouse on October 27, 2023 with a capital of $999.19, MT5 number is 7300089; I traded for a while and placed a withdrawal order but it didn't work. The exchange staff informed me that I had to trade 10 lots of the product to be able to withdraw money. Up to now, I have traded more than 10 lots and placed a withdrawal order for $1,444 on January 9, 2024 but it was not executed. I have emailed the exchange about this problem and contacted the switchboard many times. But they have not yet supported. Thanks admin for helping me, thank you very much.

Exposure

HJBNM

HJBNM

Unverified

Nigeria

I'm a new member at Cap House. Today I encountered a problem with my trading live account. So, I connected to live chat and connected with Erasmia. She made service for me very respectfully and best. Accordingly, I am happy with your live chat service. Thank you guys :)

Positive

Positive

jianghua

jianghua

Unverified

South Africa

It's genuine trading and investing site,i do trading for last 5 years,this is great site for beginners.

Positive

Positive

Vũ Quý

Vũ Quý

Unverified

Vietnam

CAPHOUSE trading platform (https://caphouse.com/) scammed customers and did not allow them to withdraw money. I participated in investing when I received support from a staff member named Khanh Ngoc on November 2, 2023, and I deposited a total of 2 times with the amount of 74 million 750 thousand VND. And will be supported by our support experts from November 6, 2023. By November 14, 2023, I had a profit of about 31k and after making a withdrawal order of 20k there was no response. I asked My Van's support specialist for help, but he asked me to pay 45% of the Bot fee. I asked for it to be deducted directly from my account, but it didn't work, and I told him right from the beginning that I was not allowed to disclose the bot fee. I should ask you to ask for support from the floor. On November 15, 2023, My Van replied that because I didn't know, the platform offered a 5% discount and asked me to deposit 333 million,660 thousand to pay the bot fee. I asked Khanh Ngoc and he told me that it was a bot fee due to Mr. and Ms. My Van's transaction, so I couldn't intervene. I also advise you to deposit to withdraw the above amount. Because sometimes I need to borrow a large amount of money to withdraw that profit. On the night of November 15, 2023, someone called and said that the caphouse floor employee in charge of balancing cash flow said he was placing an order to balance cash flow to process the morning withdrawal order. This caused me to lose 13k in negative. I quickly cut the order. And request support to withdraw the remaining amount of 21k. I placed an order on November 15, 2023, and until now, still not supported. The next day, My Van informed me that I had to transact the full initial amount to withdraw or pay the remaining 30%. I asked for support but got no response. Write an email to the exchange and the exchange will contact you for support or call the switchboard. The support staff is not responding. When I called the switchboard, the response was quick and said that the automatic order would take 24 to 48 hours to process. But up to now I still have not received any money or any satisfactory answer from the exchange. I couldn't contact the support specialists My Van or Khanh Ngoc, the team that I joined to invest were all kicked out of the group. Feeling cheated. Do any of you invest in the Caphouse floor like me? EVERYONE RECORDS TOGETHER TO SPEAK UP TO COLLECT THE ACCUSATION AT THE SAME TIME. Brothers and sisters who are researching, you should think again and study carefully.

Exposure

6
Website
Genealogy
Related Companies
Employees
Company Summary
Wiki Q&A
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Official Website

Website

  • caphouse.com
    104.21.93.163
    Server Location
    United States United States
    ICP registration
    --
    Most visited countries/areas
    --
    Domain Effective Date
    --
    Website
    --
    Company
    --

Genealogy

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Cap House

Related Companies

CAP HOUSE(France)
France
CAP HOUSE(France)
Active
France
Registration No.491291308
Established
SourceWebsite Announcement
Employees

Review summary

Cap House is a forex brokerage operating for approximately two to five years, with its primary registration located in China. The firm holds no valid authoritative forex trading licenses from major regulatory jurisdictions. Its overall WikiFX Score of 1.37 reflects significant underlying concerns, predominantly driven by a complete lack of regulatory oversight and an unorthodox business scope. Given the absence of formal financial regulation, prospective clients must exercise significant caution and conduct extensive independent due diligence before considering any engagement. Note: Regulatory status, trading conditions, and risk assessments may vary by jurisdiction. The WikiFX score reflects currently available information.Please verify all entity details independently before trading. (Updated: 2026-03-19)

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • High potential risk

Wiki Q&A

How safe is trading with Cap House?

Cap House operates without any valid regulatory licenses from established financial authorities, which results in an exceptionally high-risk profile for client funds and trading activities. The broker's overall operational profile is highly concerning, and potential clients should exercise the utmost caution and perform exhaustive independent verification before considering any account funding.

In a week
United States

What licenses does Cap House hold?

Cap House does not possess any verified regulatory licenses from mainstream financial oversight bodies, such as the FCA, ASIC, or CySEC. It is registered in China but lacks the specific forex trading authorization typically required from its domestic or international regulatory jurisdictions, effectively operating as an unregulated entity.

In a week
United States

When was Cap House established?

Cap House has been in operation for an estimated two to five years. Its registered operational region is China, but its specific founding date is not publicly disclosed, which is a common transparency shortcoming for entities of its type.

In a week
United States

What is WikiFX, and how does it help investors?

WikiFX is a third-party platform that provides forex broker information inquiry and risk alerts. This type of platform mainly integrates brokers' regulatory information, user feedback, and historical records, and conducts comprehensive evaluation through a multi-dimensional model to help investors quickly understand the broker's basic situation and potential risks. By using such tools, investors can conduct preliminary screening before choosing a broker, thereby reducing decision-making risks caused by information asymmetry.

In a week
United States

How can I determine if a forex broker is regulated?

To determine whether a broker is regulated, the key is to verify whether it holds a valid financial license. Investors can check the license number and status through the official websites of regulatory authorities (such as Financial Conduct Authority, Australian Securities and Investments Commission) to confirm whether the license is real and under valid supervision. It should be noted that some brokers may engage in license cloning or unauthorized operations, meaning they use another company's license or provide services in regions where they are not authorized. These situations also involve risks. In addition, investors can use WikiFX to check the broker's regulatory status, historical records, and risk ratings as supporting reference, so as to evaluate its compliance more comprehensively.

In a week
United States

What is a clone broker website?

A cloned broker website refers to a fraudulent website that imitates the information of a legitimate broker. Such websites usually copy the real company's brand name, page design, and even regulatory information to mislead investors into making deposits. Common features include: a domain name highly similar to the official website (such as slight spelling differences), abnormal or unverifiable contact information, and promises of unusually high returns. Once funds enter such platforms, they are usually difficult to recover. Investors can identify potential risks by checking the official domain name, verifying regulatory information, and using WikiFX for cross-verification.

In a week
United States

How should I compare different forex brokers to find the best one?

To compare different brokers, investors can make comprehensive judgments from multiple dimensions such as regulatory qualifications, overall ratings, trading environment, account conditions, and user feedback. In general, priority should be given to regulatory status and license information, followed by WikiFX ratings and various indexes (such as risk control, software, and business indexes). At the same time, trading conditions (such as spreads and execution speed) and account information (such as minimum deposit and account types) should also be compared. In addition, user reviews, exposure records, and risk assessment information can also be considered to evaluate broker safety and trading experience from multiple aspects. The WikiFX platform also provides multi-dimensional broker comparison tools. Users can select different brokers for visual comparison and comprehensive analysis, so as to make decisions more efficiently.

In a week
United States

Can I recover my funds if I have been scammed by a broker?

Recovering funds after investment fraud can be difficult, but taking timely action may still help recover part of the losses. It is recommended to take the following actions immediately: keep trading records, chat records, and other evidence; contact the bank to try to stop or freeze the payment; report the case to local law enforcement agencies. In addition, investors can also use WikiFX complaint and exposure channels to increase the visibility of problematic platforms and improve the efficiency of rights protection.

In a week
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View More

User Comments6

All (6) Positive (2) Exposure (4)
Vũ Quý
Vũ Quý
3-5 years
Exposure
CapHouse Fraud, forcing customers to pay fees, not allowing customers to withdraw money
CAPHOUSE trading platform (https://caphouse.com/) scammed customers and did not allow them to withdraw money. I participated in investing when I received support from a staff member named Khanh Ngoc on November 2, 2023, and I deposited a total of 2 times with the amount of 74 million 750 thousand VND. And will be supported by our support experts from November 6, 2023. By November 14, 2023, I had a profit of about 31k and after making a withdrawal order of 20k there was no response. I asked My Van's support specialist for help, but he asked me to pay 45% of the Bot fee. I asked for it to be deducted directly from my account, but it didn't work, and I told him right from the beginning that I was not allowed to disclose the bot fee. I should ask you to ask for support from the floor. On November 15, 2023, My Van replied that because I didn't know, the platform offered a 5% discount and asked me to deposit 333 million,660 thousand to pay the bot fee. I asked Khanh Ngoc and he told me that it was a bot fee due to Mr. and Ms. My Van's transaction, so I couldn't intervene. I also advise you to deposit to withdraw the above amount. Because sometimes I need to borrow a large amount of money to withdraw that profit. On the night of November 15, 2023, someone called and said that the caphouse floor employee in charge of balancing cash flow said he was placing an order to balance cash flow to process the morning withdrawal order. This caused me to lose 13k in negative. I quickly cut the order. And request support to withdraw the remaining amount of 21k. I placed an order on November 15, 2023, and until now, still not supported. The next day, My Van informed me that I had to transact the full initial amount to withdraw or pay the remaining 30%. I asked for support but got no response. Write an email to the exchange and the exchange will contact you for support or call the switchboard. The support staff is not responding. When I called the switchboard, the response was quick and said that the automatic order would take 24 to 48 hours to process. But up to now I still have not received any money or any satisfactory answer from the exchange. I couldn't contact the support specialists My Van or Khanh Ngoc, the team that I joined to invest were all kicked out of the group. Feeling cheated. Do any of you invest in the Caphouse floor like me? EVERYONE RECORDS TOGETHER TO SPEAK UP TO COLLECT THE ACCUSATION AT THE SAME TIME. Brothers and sisters who are researching, you should think again and study carefully.
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※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com