It is because the customer gave the personal account and password to the third party and then the problem occured. We have always emphasized the official statement that "ATFX does not provide any guidence service in trading. Please don't believe someone who claims to provide such operations on behalf of ATFX to customers. We have notified the IB to actively communicate with the customer to solve the problem. Thank you.

The customer agent traded by EA. At first, we agreed to buy 0.1 lot while the customer agent bought many lots of short positions and two lots of long positions. While I was also asked to add positions. As they said, the risk is under control. I told them I just deposited 10,000. The fraud induced me to add fund.