ATFX

FX2644006011

Unverified

Japan

In early April, while studying abroad in Japan, I received a call from the Hong Kong-based ATFX platform asking me to watch a live trading session on Tencent Video. Subsequently, I decided to deposit $12,000 and let them guide my trades via WeChat. The customer service advertised a 20% stop-loss limit, but on the very same day, they executed trades with 2-3 lots—far exceeding my capital—resulting in massive losses! The commission per lot was as high as $50, and the gold spread remained above 50. Later, the platform replaced my trading mentor, citing poor performance, and after depositing another $5,000, by the end of May, my total capital of $17,000 had suffered a loss of $14,784—an 80% loss rate! From late May to early June, I repeatedly submitted over 10 feedback emails through ATFX’s backend system. The platform then had an account manager contact me, and our communication lasted from June to early September. During this period, without agreeing on a compensation amount, they pressured me to sign a reimbursement application, submit my ID, and even record a facial verification video. After signing, the account manager ignored my messages for a full week. When they finally responded, they delayed the compensation timeline, claiming they were 'waiting for higher-ups’ instructions' and had no further details. In early September, they offered a dismissive $800 compensation. Left with no choice, I consulted a lawyer and uncovered the account manager’s personal details, preparing legal action. The account manager has since blocked me on WeChat. I demand that the platform address my grievances fairly, respond promptly, and contact me directly. My evidence of trading losses is irrefutable, and I’ve already disclosed personal information—I expect the platform to take this seriously, not brush it off. As a student who invested most of my tuition, this compensation is critically important to me!

FX2765801097

Unverified

Malaysia

Highest swap I have experienced compared with other well known brokers for Xauusd and WTI. Ridiculously high swaps : WTI -8.25 Long, -27.25 Short (Highest in the world) Gold -9.14 Long, 1.08 Short (Highest among all) This is not the broker you want to trade in for long term. They are just overnight money robbers.

Tandy

Verified

Hong Kong

For many years, I have been using this platform

Positive

06-02

Alex05

Unverified

India

I’ve been trading with ATFX for several months now, and overall, my experience has been very positive. ATFX offers a clean and intuitive platform that’s ideal for both beginners and experienced traders. The account setup process was smooth, and the real-name authentication ensures transparency and security, which builds trust. One of the standout features is their fast order execution. I’ve rarely experienced slippage or delays, even during volatile market conditions. Their spreads are competitive, especially on major currency pairs like EUR/USD and GBP/USD.

Positive

2025-07-17

FX2887600788

Unverified

Australia

Black Platform

FX3304444863

Unverified

United States

ATFX agent induces novices to open accounts, and also provides reverse trading signals in the DingTalk group, causing severe losses to others. Moreover, the DingTalk group is full of accomplices, and the deposits are made into private accounts. The platform and the agent collude together, continuously causing losses to others, fearing that they will report to the police, and then refusing to compensate as promised.

FX2134594879

Unverified

Vietnam

I initiated a withdrawal two days ago and the status is still "Pending". I've cancelled and retried 3-5 times, but it's still the same. When I messaged support, they said they've sent it to the person in charge. As far as I know, ATFX is a transparent platform, but this doesn't seem right. #ForexPlatformReview

FX2887600788

Unverified

Australia

Hello, I met someone online. She asked me to download BlackRockMax. On it, she asked me to use the TAFX trading platform. Last month, the platform customer service said that I violated the rules and made profits by multiple people. My original capital was only about 15,000 US dollars, and I made more than 30,000 US dollars in two months. I don’t know how to play. Every time I place an order, it is the person I met online who asks me to place an order once a week. The trading platform also fined me. I didn’t want to pay it at that time, saying that it was a scam. The customer service said that I could withdraw the money after paying the fine. The friend online also said the same thing. But after I paid the fine, they said that I violated the rules and had to pay a deposit. Now I don’t know if this platform is real.

FX1504767596

Unverified

Israel

I met a scammer online who convinced me to buy $64,800 worth of U and trade international gold on ATFX. Because I needed to rotate funds, I tried to withdraw $10,000 U, but it never arrived in my account. The next day, my account was prohibited from use and login. What should I do? Is there any kind person or team that can help me?

FX3249154585

Unverified

Jordan

Trades were cancelled, the account was closed, and money was lost after the market closed without any action from the account owner.

FX2797988846

Unverified

Indonesia

when you trade in this broker careful, it will open positions without you knowing and wipe off all your acc balance. i did not even login for this account for very long and suddenly when i open to withdraw my balance today, it shown has a position in history 22nd oct and acc was wiped out!

FX2797988846

Unverified

Indonesia

do not see this a big broker but lives in the misery of the client, position opened itself by the broker without me knowing! what a scam living on the misery of others!

FX1021951801

Unverified

United States

Good Morning! Im unable to withdraw

G. ༽

Unverified

United States

Platform is pretty direct. They keep things transparent, especially about how they calculate fees and interests. There's a bit of a lag sometimes with the updates, but it's manageable. Overall, if you're into trading precious metals like gold, igold is a reliable spot to do that.

Positive

2024-06-04

xiaoyu1

Unverified

United Kingdom

Mixed feelings. Their customer service, especially support from staff members like Chrstiaan and Chaema, is top-notch 👍. Still, the lot sizes were a bit tricky for me at first. Unfortunately, I've encountered some issues with withdrawals and fee adjustments that left me scratching my head. While there are areas for improvement, their fast issue resolution and slippage-free trading are quite good👍.

Positive

2024-04-26

J.I.M666

Authenticated

Unverified

Malaysia

If the account is not used for a long time, the investor's trading account will be maliciously deleted. Although there is not much money in it, there is money in it. Such behavior is theft. For example, if we put money in a bank, even if they want to clear the account, they need the investor's consent or sed a notification via email. Only in this way can they know clearly whether investors need to continue to maintain their accounts! ! !

大智路花店

Unverified

Taiwan

On a dating app, I met someone who told me that he is single and his mother is still alive. He has a daughter and his wife passed away due to illness. He runs a hot pot restaurant in mainland China. During the pandemic, he managed to turn things around by trading ATFX precious metals with the help of his friends. He has been urging me to invest, saying that I will definitely make money. However, after I actually invested, I couldn't withdraw the money and it feels like a bitter experience in investing.

雪寶

Unverified

Taiwan

Initially, I chatted with a netizen surnamed Lin and after getting familiar, he was eager to help me make money. I thought that since we had been chatting for a month and he seemed trustworthy, I didn't doubt his investment. Indeed, I made a little profit. We continued chatting and I wanted to increase my investment, so I requested a withdrawal. After the first successful withdrawal, I actually didn't want to continue playing because I am not materialistic and not greedy. However, he kept telling me that the market performance in the past 10 years was rare, so I agreed to a minimum investment of 100,000. After winning some small profits and withdrawing my own funds, the other party found out and his expression changed drastically. He accused me of withdrawing without informing him, and then the customer service started posting, demanding margin and freezing my account. That's when I realized something was wrong. But at least I have kept screenshots as evidence. I am sharing my case with everyone, hoping that my fellow female friends won't be deceived by this man's fake platform!

小小8529

Unverified

Taiwan

I was able to withdraw money successfully for the first time. When I wanted to withdraw money for the second time, they made it difficult in every possible way, saying that the same margin is needed, otherwise they would freeze the account.

Yh4853

Unverified

South Korea

ATFXwe held a .tvug.live deposit event and worked hard to raise all the money to complete the deposit. however, i was unable to withdraw money. the reason was to pay taxes on profits. if taxes had been mentioned from the beginning, i would have paid at least a little bit of taxes. however, there was no mention of taxes at all, and when i tried to withdraw money, they only mentioned taxes and asked me to pay additional money. i cannot accept this.

Yh4853

Unverified

South Korea

We held an ATFX deposit event and worked hard to raise all the money to complete the deposit. However, I was unable to withdraw money. The reason was to pay taxes on profits. If taxes had been mentioned from the beginning, I would have paid at least a little bit of taxes. However, there was no mention of taxes at all, and when I tried to withdraw money, they only mentioned taxes and asked me to pay additional money. I cannot accept this. Therefore, I request at least a recovery of the principal amount.