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Resolved
Make a transaction with friends at iexs. After closing the position, neither the profit nor the principal will be withdrawn, which is a fraud platform.
Object
IEXS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$6,900(USD)
Time
55day13hour

Mediation Progress
Hong Kong2022-11-17
Resolved
tea99795
United Kingdom2022-10-18
Reply
IEXS
Dear IEXS user, three departments of IEXS including transaction, compliance, and transaction review will conduct a joint investigation on the complaint. At present, we have suspended the account and trading service due to being under review. And you have been informed of the relevant information at the first time. The case will be followed up by the compliance department. At the same time, you will be informed of the latest review process by official email. Thank you for your information. Please continue to reach out to us if you have any questions. Customer service hotline: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for supporting us. Have a good time in trading.
Reply
Hong Kong2022-09-23
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-23
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-22
Start Mediation
tea99795
I manually traded 0.5 lots of crude oil. Because crude oil fell sharply in early September, I closed my position and made a profit. I applied for a withdrawal on September 8. However, on the evening of September 9, iexs did not give out the gold due to the illegal transaction review. The login passwords of the mt4 account and the background account are all modified. We do not do early trading, do not do delays, hold positions in trend orders, deduct our inventory fees, and do not give money when we finally make profits. The reason is that it involves illegal transactions. 8 Profits after August 30th will not be given, then why didn’t your platform’s risk control notify me on August 30th, and the platform said that it has a disclaimer clause, and it can not notify customers when and where the violation is violated, and then it can not give money. , such a platform overlord clause is a rogue clause. If we don’t expose him, he will also harm other traders. He thinks that without an office in China, we have no choice. Now we intervene through a third party and let the platform return the principal and profit that should be given to me, otherwise we will fight with him for the rest of our lives.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
