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Resolved
Fraud platform that does not withdraw and maliciously delete the order and MT4 account. They also maliciously change the login password
Object
IEXS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$1,760(USD)
Time
30day5hour

Mediation Progress
Hong Kong2022-10-15
Resolved
QINGTIAN77545
United Kingdom2022-09-15
Reply
IEXS
Dear IEXS users, the complaint has been investigated by IEXS trading department, compliant department, and transaction review department. Now the account is suspended without an access to trading due to being under review. And the related information has been sent to the customer in time. The compliant department will follow up the case. And the latest information about review progress will also be delivered by official email to the customer as soon as possible. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time!
Reply
Hong Kong2022-09-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-13
Start Mediation
QINGTIAN77545
I only made a 0.13 lot crude oil short order, traded manually, and once made a withdrawal after making a profit, but they do not withdraw after I closed the position with all profits on September 8th. The profit and loss is up to August 30. They cannot clarify what regulation I violate. Who would dare to believe that this kind of platform will not give out even the profit of the account of 2,000 US dollars, why did not notify me on August 30, why dare to Such a clear bill does not give profit. I seriously doubt that this is a gambling platform. It does not throw the order to the market at all. If the bet loses, it will not lose.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
