It is because the customer has doubts about the failure of the pending order. After checking, we learned that the customer has misunderstood the asked prices and bid prices at the time of the closing. The platform was under normal execution. We have also actively communicated with the customer to solve the issue. The customer has no further query results for us. Thanks again for your feedback. Thank you.

I couldn’t pend orders on crude oil. It was still unavailable several hours later.