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WikiFX

Score

0 1 2 3 4 5 6 7 8 9
.
0 1 2 3 4 5 6 7 8 9
0 1 2 3 4 5 6 7 8 9
/10
The WikiFX Score of this broker is reduced because of too many complaints!

CAPITAL INDEX

United Kingdom United Kingdom | 10-15 years |
Regulated in United Kingdom | Market Making License (MM) | White label MT4 | Global Business | High potential risk

https://www.capitalindex.com/uk/eng/pages/home

Website

Rating Index

MT4/5 Identification

MT4/5

White Label

CapitalIndexGlobal-Live

Singapore
Singapore
MT4
16

Influence

C

Influence index NO.1

Mexico Mexico 3.01
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

White Label

16
Server Name
CapitalIndexGlobal-LiveMT4
Server LocationSingaporeSingapore

Influence

Influence

C

Influence index NO.1

Mexico Mexico 3.01
Surpassed 72.50% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+44 207 0605120
https://www.capitalindex.com/uk/eng/pages/home
75 King William St London EC4N 7BE

license Forex License 1

VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
  • WikiFX has received a total of 7 user complaints against this broker, please be aware of the risks and do not be scammed!

Basic Information

Registered Region
United Kingdom
Operating Period
10-15 years
Company Name
Capital Index (UK) Limited
Abbreviation
CAPITAL INDEX
Company employee
--
Customer Service Email Address
support@capitalindex.com
Contact Number
+442070605120
Company Address
75 King William St London EC4N 7BE
FX6613075192

FX6613075192

Unverified

Brazil

I deposited 15 reais to do a task and then the amounts kept increasing until the fifth task of withdrawal, I deposited the amount to cover the difference of the task value. When I finished the tasks, on withdrawal, I added the withdrawal password, the system said it was wrong and that I had to deposit another amount to release it. I deposited it and the withdrawal was not released, and I lost the money.

Exposure

FX3264091358

FX3264091358

Unverified

Spain

I have been scammed and my money is being held in a cryptocurrency platform. At first, they pay you for tasks through Bizum, and then the tasks increase in level, which means you have to deposit money to complete the mission. This continues until you reach a point where you have no more money, and the deposited money cannot be withdrawn because you haven't completed the task. They claim to accumulate your salary until you complete the final task and can withdraw your money, but it's not true. I don't know what to do or how to recover my money.

Exposure

FX2046354843

FX2046354843

Unverified

Philippines

Yes , Capital is a scam broker I asked them 4 times to withdraw my money and failed every time!!! but they always send me the email shows withdraw successful. They put me ONHOLD for more than 4 months without any reasons and every time when I ask the chat support they said is a different department and we cant do anything. I sent 4 times this department and no one answer me.

Exposure

allain

allain

Unverified

Indonesia

best forex broker that i know

Positive

Positive

Kaba4121

Kaba4121

Unverified

Ecuador

I deposited my savings and they have not returned my money, help me because they are asking me for more, it is a scam 

Exposure

炽焰

炽焰

Unverified

South Africa

Capital Index is the best broker at this time. They offer an excellent online trading platform, charge a low brokerage fee, and are the most transparent forex broker. Continuous improvement and innovation made them the fastest-growing company...

Positive

Positive

FX1242182816

FX1242182816

Unverified

Singapore

It's hard to believe that a company regulated by the UK's FCA is still doing scams! I think we should collect as much information as possible before choosing a foreign exchange company to avoid falling into a trap.

Positive

Positive

May.

May.

Unverified

Malaysia

I've been using many brokers starting from last year, but with Capital Index, I have noticed some differences when it comes to the spread and minimum deposit. I'm ready to invest more of my time and money with this broker and see how far can I go. Good luck.

Positive

Positive

Khitish Dash20293

Khitish Dash20293

Unverified

India

Hi i am abdyul rehman from India and i have deposited $450 with capital index with raw tight spread account but then again they blcoked my account when i tried to withdraw money they simply ignored my email and one day i called my account manager he said he is no more works in that company and they scammed my money.

Exposure

FX5944873722

FX5944873722

Unverified

Malaysia

Lisa Anna said she was the manager of capital index and stole $30,000 from me. She told me to increase deposit again and again.

Exposure

FX2046354843

FX2046354843

Unverified

Philippines

Nothing is good about capital one, All staff trained to scam, When you request a withdrawal the staff who claimed to be your account manager will switch and an unknown staff will take you up again to find a fault with your trading. they either say the bonus they gave was added to your capital instead of equity. They may even find fault with your deposit method or trading method. These are the different types of flimsy excuses they gave all our clients we referred. They even refused to pay any clients that made deposits via us as IB. They do this because they are not registered nor REGULATED. some 23,000$, 12,000$, 5000$, 1000$. All clients that made deposit through us as IB were denied withdrawal including their deposits. BEWARE!!.We have all these proofs in JPEG.

Exposure

11
Account
Related Software
Biz Area
Website
Genealogy
Related Companies
Company Summary
Wiki Q&A
Comment
MT4/5
White Label MT4
White Label MT4
4
MT4 Servers
0
MT5 Servers
92.06
velocityIcon
Average Latency (ms)/ms

Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong

Meta Trader 4
Meta Trader 4
Perfect
Meta Trader 4
Meta Trader 4
Perfect

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Official Website

Website

Most visited countries/areas
South AfricaSouth Africa
  • United Kingdom capitalindexglobal.com
    20.108.212.10
  • Ireland capitalindex.com
    52.212.135.148

Genealogy

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CAPITAL INDEX

Related Companies

Capital Index (Global) Limited(Bahamas)
Bahamas
Capital Index (Global) Limited(Bahamas)
Active
Bahamas
Registration No.201024B
Established
Related sourcesWebsite Announcement

Company Profile

Company Profile

Review summary

Review Summary
Founded2003
Registered Country/RegionUnited Kingdom
RegulationRegulated
Market InstrumentsForex, Indices CFDs, Commodities CFDs, Shares CFDs
Demo Account
LeverageUp to 1:200
SpreadFrom 1.4 (Advanced Account)
Trading PlatformMarketBOOKMT4
Min Deposit100 GBP/EUR/USD
Customer SupportPhone: +44 20 7060 5120
Email: support@capitalindex.com
Social Media: Facebook, X, Linkedin
Physical Address: Capital Index (UK) Limited75 King William St London EC4N 7BECapital Index (Cyprus) LimitedArchbishop Makarios Avenue 89, 3020 Limassol

Capital Index Information

Capital Index is a brokerage company incorporated in 2003. Currently, under the supervision of the FCA, it offers Forex and CFDs trading to traders, as well as two trading platforms including MT4. In addition, there are 2 trading accounts to choose from, not to mention a common demo account.

Capital Index Information

Pros and Cons

ProsCons
Be regulatedDemo accounts are not available
50+ forex
MT4 is available

Is Capital Index Legit?

Regulated Country/Region
Regulated Country/Region
Regulated AuthorityFCA
Regulated EntityCapital index (uk) Limited
License TypeMarket Making(MM)
License Number709693
Current StatusRegulated
Regulated Country/Region

What Can I Trade on Capital Index?

The Capital Index allows you to trade 50+ forex, divided into Majors, Minors, Australasia, Scandinavian, Exotics. In addition, 11 Indices CFDs,5 Commodities CFDs and multiple shares CFDs are available for trading.

Tradable InstrumentsSupported
Forex
Indices CFDs
Commodities CFDs
Shares CFDs
Bonds
ETF
What Can I Trade on Capital Index?

Account Types

Capital Index has two account types : Advanced Account and Pro Account.

Their minimum deposits are 100 GBP/EUR/USD and 1,000 GBP/EUR/USD respectively. In terms of Min trade size and Trade size increment, the two accounts are consistent.

Account TypesAdvanced AccountPro Account
Spreads from1.41
Minimum deposit100 GBP/EUR/USD1,000 GBP/EUR/USD
Min trade size FX0.01 lot / £0.100.01 lot / £0.10
Min trade size non-FX0.1 lot / £0.100.1 lot / £0.10
Trade size increment FX0.01 lot / £0.100.01 lot / £0.10
Trade size increment non-FX0.1 lot / £0.100.1 lot / £0.10
Commission Equity CFD0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade)0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade)
Account Types

It takes less than 5 minutes to apply for an account online. You can find the “Create Account” button on the official website to operate, refer to the following process.

Account Types

Leverage

The maximum leverage of the Capital Index and the Global Capital Index is 1:30 and 1:200 respectively.

Leverage

Capital Index Fees

The spread of Advanced Account and Pro Account is from1.4 and from 1, respectively, and the commission requirement is the same as 0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade).

In the Forex pairs, the EUR/USD spreads for the two accounts are 1.1 and 1.5 respectively, while the spreads for the remaining forex pairs range from 1.1 to 164.8 and from 1.6 to 170.9.

SymbolPro SpreadsAdvanced Spreads
FX Majors
AUDUSD1.11.7
EURCHF2.33.1
EURGBP1.21.6
EURJPY2.22.4
EURUSD1.11.5
GBPUSD1.62
NZDUSD2.22.6
USDCAD1.72.7
USDCHF1.52.5
USDJPY1.92.1
FX Minors
CADCHF3.24.4
CADJPY2.74.1
CHFJPY3.64.6
EURCAD35.8
GBPCAD67.8
GBPCHF4.65.2
GBPJPY3.74.7
GBPSGD13.915.3
USDSGD3.75.7
FX Australasia
AUDCAD2.73.7
AUDCHF3.13.9
AUDJPY2.63
AUDNZD3.24.2
EURAUD2.43.8
EURNZD3.85.8
GBPAUD5.66.8
GBPNZD6.17.5
NZDCAD5.36.3
NZDCHF3.54.7
NZDJPY3.23.6
NZDSGD4.77.2
FX Scandinavian
EURNOK72.183.1
EURSEK83.799.7
GBPNOK94.5134.5
GBPSEK90.1100.1
USDNOK50.6100.5
USDSEK56.166.1
FX Exotics
EURCZK34.940.9
EURHUF3851
EURMXN219.6269.6
EURPLN5861
EURTRY236.4241.4
EURZAR159174
GBPMXN22.924.3
GBPPLN39.579.5
GBPZAR181.8261.8
USDCNH3641
USDCZK34.439.4
USDHUF29.649.6
USDMXN126.9141.9
USDPLN38.343.3
USDTRY164.8169.8
USDZAR105.9170.9
Capital Index Fees
Capital Index Fees
Capital Index Fees
Capital Index Fees
Capital Index Fees

The indices spreads for the two accounts ranged from 1.5 to 12.6 and 0.8 to 17.6, respectively.

Indices SymbolPro SpreadsAdvanced Spreads
.AUS2004.65.6
.FRA402.43.2
.GER401.52.5
.HK509.812.8
.JAPAN22512.617.6
.NAS1002.22.8
.SP5000.60.8
.SPAIN356.58
.STOXX502.33.9
.UK1001.62.6
.US302.74.3
Capital Index Fees

The commodity spreads for the two accounts ranged from 0.3 to 26.6 and 0.5 to 38.6, respectively.

Commodities SymbolPro SpreadsAdvanced Spreads
XAGUSD0.30.5
XAUUSD0.30.5
XPTUSD26.638.6
WTICrude3.56.3
BrentCrude3.76.7
Capital Index Fees

Trading Platform

Capital Index has two trading platforms: MarketBOOK and MT4, both of which support desktop and mobile versions.

Trading PlatformSupportedAvailable DevicesSuitable for
MarketBOOKDesktop, MobileAll traders
MT4Desktop, MobileAll traders
MT5
Trading Platform
Trading Platform

Deposit and Withdrawal

Capital Index enables traders to make bank transfers and card deposits through one of two secure payment service providers. Bank transfers on the same day will be charged £15 / EUR/USD. The minimum deposit is 100 units of base currency.

Deposit and Withdrawal

Keywords

  • 10-15 years
  • Regulated in United Kingdom
  • Market Making License (MM)
  • White label MT4
  • Global Business
  • High potential risk

Wiki Q&A

Is CAPITAL INDEX a scam or a legit trading platform?

Capital Index (UK) Limited is a regulated trading firm, operating with a Market Making license (No. 709693) from the UK's Financial Conduct Authority (FCA). With 10-15 years of operational history and a WikiFX score of 7.25, the broker exhibits a regulated and established profile, not the characteristics of an unregulated or highly suspicious entity.

Yesterday 14:40
United States

Which regulator oversees CAPITAL INDEX?

Capital Index is overseen by the Financial Conduct Authority (FCA) in the United Kingdom under license number 709693. This status subjects the firm to one of the world's most stringent regulatory frameworks for financial conduct and client fund protection.

Yesterday 14:40
United States

Does CAPITAL INDEX support MT5?

No, Capital Index does not currently support the MetaTrader 5 (MT5) platform. The firm's infrastructure is built around the MetaTrader 4 (MT4) platform, for which it holds a formal white label license and maintains an average execution speed of 83.19 ms.

Yesterday 14:40
United States

What are the most common and reputable forex regulatory authorities?

Common forex regulatory authorities include the Financial Conduct Authority (FCA) in the United Kingdom, the Australian Securities and Investments Commission (ASIC), the Commodity Futures Trading Commission (CFTC) and the Securities and Exchange Commission (SEC) in the United States, the Cyprus Securities and Exchange Commission (CySEC), and the Monetary Authority of Singapore (MAS). These regulatory authorities usually maintain relatively high regulatory standards, and brokers regulated by them generally have higher compliance levels. You can check broker ranking lists under different regulators on the WikiFX platform, such as brokers regulated by FCA, ASIC, and CySEC, so as to compare brokers under different regulatory backgrounds more clearly and make safer choices.

Yesterday 16:02
United States

What factors should I consider when choosing a safe forex broker?

When choosing a safe broker, investors should focus on key factors such as regulatory qualifications, fund security, and trading transparency. In general, priority should be given to platforms regulated by major regulatory authorities, such as the Financial Conduct Authority, the U.S. Securities and Exchange Commission, and the Australian Securities and Investments Commission. At the same time, attention should also be paid to: whether client funds are kept in segregated accounts, whether the fee structure is transparent, and whether there are many negative complaints or withdrawal problems. By combining WikiFX ratings and user feedback, investors can evaluate broker risks more comprehensively.

Yesterday 16:02
United States

What is a clone broker website?

A cloned broker website refers to a fraudulent website that imitates the information of a legitimate broker. Such websites usually copy the real company's brand name, page design, and even regulatory information to mislead investors into making deposits. Common features include: a domain name highly similar to the official website (such as slight spelling differences), abnormal or unverifiable contact information, and promises of unusually high returns. Once funds enter such platforms, they are usually difficult to recover. Investors can identify potential risks by checking the official domain name, verifying regulatory information, and using WikiFX for cross-verification.

Yesterday 16:02
United States

How should I compare different forex brokers to find the best one?

To compare different brokers, investors can make comprehensive judgments from multiple dimensions such as regulatory qualifications, overall ratings, trading environment, account conditions, and user feedback. In general, priority should be given to regulatory status and license information, followed by WikiFX ratings and various indexes (such as risk control, software, and business indexes). At the same time, trading conditions (such as spreads and execution speed) and account information (such as minimum deposit and account types) should also be compared. In addition, user reviews, exposure records, and risk assessment information can also be considered to evaluate broker safety and trading experience from multiple aspects. The WikiFX platform also provides multi-dimensional broker comparison tools. Users can select different brokers for visual comparison and comprehensive analysis, so as to make decisions more efficiently.

Yesterday 16:02
United States

How can I identify a scam or fraudulent forex broker?

A broker can be evaluated as a potential scam platform by considering multiple factors such as regulatory qualifications, user complaints, fund security, and platform data. In general, brokers without valid regulation, those that frequently have withdrawal problems, those with a large number of user complaints, or those providing false information usually carry higher risks. You can check the broker's regulatory status, overall rating, exposure records, and user reviews on the WikiFX platform, and make judgments based on multi-dimensional data to effectively identify and avoid scam platform risks.

Yesterday 16:02
United States
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※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com