Withdrawal always pending in rules 24 hours maximal ,customer service no respon,be carefull deposit in her

I am a trader from Malaysia. I was introduced to this investment platform by a foreign institution. I decided to invest with a mindset of giving it a try. Afterward, I made money and planned to withdraw. However, this trading platform offers two withdrawal methods: the first is through a cryptocurrency wallet, and the second is via bank wire transfer. I chose the second method. Due to my carelessness in filling out the bank details incorrectly, I was unable to withdraw. What disappointed me was that when I inquired about a solution from the trading platform, they gave me a very perfunctory answer, making me feel compelled to download the cryptocurrency wallet. Finally, after continuous urging from me, the withdrawal was successfully made to the cryptocurrency wallet, taking me more than a month in total.