I submitted a withdrawal request and I did not receive the withdrawal for more than a month, in addition to the agent for my account does not respond, and the support service available 24 hours does not respond either. I waited for more than a month and I did not receive the withdrawal. I did not receive the withdrawal, they say that the bank rejected the transfer, and the bank recovered the transfer. I told them that if the bank recovers the transfer, they will return the amount to you in less than a week, and therefore you must add the amount to my private trading account. Then the agent for my account told me half a month ago that the bank recovered the transfer and the XTB company will refund the amount to my private trading account in less than 10 days. Now it has been almost thirty days and they have not added my amount. In addition, the agent for my account does not respond and their support service is available 24 hours and they also do not respond

From 07/31/2025 until today 08/19/2025, my money has not arrived. I contacted my bank, and there is no transfer recorded. Customer service is no longer responding to me today. I fear my money is lost.

Totally Transparency. It's too good

I traded with the company and made profits, but the interest rate is very high and they only deduct the interest when I send the amount. I cannot withdraw my amount because they control it.

I withdrew my money yesterday and until now I haven't received anything in my Skrill account. I try to contact them but they only send me pre-programmed messages and tell me that it will take time from the bank. But I withdrew from my Skrill account and I try to communicate with my advisor but she doesn't respond to my questions.

Trading hours are convenient, but the spread widens during low liquidity periods. Need to plan my trades accordingly.

I deposited a principal of 10,000 yuan, and the other party helped me trade and made a profit of 235,200. However, customer service called me and said that I could not receive the money if I did not sign up for the event. I had to raise a principal of 60,000 yuan before 3 p.m. to continue trading, otherwise I would never be able to withdraw my money. ^_^

Satisfactory experience with XTB. Strong regulatory status. Diverse tradable assets. Zero-commission, competitive spreads. Intuitive xStation 5 platform. Decent educational resources. 1:30 leverage is limiting. Withdrawal fees for small amounts. Overall, a reliable broker.

Trading with XTB for a year. Regulated by CYSEC, CNMV, and FCA, ensuring fund safety. Zero-commission, competitive spreads from 0.25 pips. User-friendly xStation 5 platform. Helpful educational resources. Limited account options. Responsive customer support, but 24/7 availability would be an improvement.