The onboarding is quite thoughtful. After registration, there's a step-by-step tutorial that covers everything from placing orders to analyzing market trends. There's also one-on-one guidance from online customer service. I initially didn't know how to set a stop-loss, but after a quick demonstration, the customer service representative quickly understood. The tutorial video is a bit short, though, and some details aren't fully covered, leaving me to figure it out on my own.
Dear Customer, Thank you for your feedback. We truly value your opinion, and EBC will continue to pursue excellence in trading services. At EBC, every seemingly minor detail is considered crucial for all our users. Wishing you smooth trading and a wonderful day ahead!
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The onboarding is quite thoughtful. After registration, there's a step-by-step tutorial that covers everything from placing orders to analyzing market trends. There's also one-on-one guidance from online customer service. I initially didn't know how to set a stop-loss, but after a quick demonstration, the customer service representative quickly understood. The tutorial video is a bit short, though, and some details aren't fully covered, leaving me to figure it out on my own.
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