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اردو
Resolved
I am reporting under my real name that the VT Markets platform is withholding funds and profits, preventing trading.
Mediating Parties
VT Markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$3,910(USD)
Time
158day6hour

Mediation Status
Hong Kong3h
Resolved
FX1209593248
Australia2025-12-31
Reply
VT Markets
客户尚在执行KYC验证中,目前为第二阶段客户尚未提供所需信息,持续跟进中
Reply
Hong Kong2025-12-29
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-12-29
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-12-29
Start Mediation
FX1209593248
The 'card deposit' service of VT Markets, a platform operated by VT, conceals a profit-limiting trading trap, which is essentially an unreasonable practice that harms users' rights. After I completed transactions with funds in the card according to the platform's rules and realized profits, my trading function was suddenly frozen, preventing me from cashing out the profits normally or even conducting subsequent fund transfers. Customer service often uses vague reasons like 'abnormal trading' or 'system compliance review' to evade responsibility, neither providing specific evidence of violations nor lifting the trading restrictions. This leaves users' profits as mere 'visible but untouchable' numbers. Such practices, which 'allow deposits and profits but prohibit cashing out,' essentially exploit unfair terms to seize users' legitimate earnings, violating the principle of fair trading and sparking widespread industry criticism and demands for rights protection. I urge the oversight platform to intervene and help me recover my funds. Or coordinate some compensation!

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