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اردو
Resolved
Arbitrary leverage adjustments lead to liquidation
Mediating Parties
WeTrade
Issue
Scam
Requirement
compensation
Settlement Amount
$500(USD)
Time
31day21hour

Mediation Status
Hong Kong2025-05-11
Resolved
YIXIN
Australia2025-04-11
Reply
WeTrade
Upon verification, the client's trading account is set to floating leverage, which was adjusted normally according to the platform's relevant terms based on net value. The platform did not engage in any malicious or irregular operations. All previously reported order issues have been communicated and addressed, and our customer service team has consistently responded to the client actively.
Reply
Hong Kong2025-04-10
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-04-10
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-04-09
Start Mediation
YIXIN
After 3:00 PM on the 24th, the platform repeatedly reduced and then increased leverage, and during this period, the spread was repeatedly widened.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
