The client has completed the three stages of KYC verification and has been removed from the withdrawal blacklist and internal transfer blacklist.

The above information is true. I hope the relevant person in charge will pay attention to this matter and provide a fair resolution for ordinary traders.

After meeting a customer service manager on Douyin, he introduced the VT platform and I thought it was reliable. The promotion is only available for Chinese and Hong Kong customers. I communicated with the customer manager for a long time before starting to trade. I deposited 200U and received a 100U bonus. The manager reminded me not to engage in prohibited trading. I asked what constitutes prohibited trading, whether profit counts as prohibited trading. After detailed communication, as long as it's not a large position, it wouldn't be considered prohibited (Figure 1). As it turned out, I was lucky and made a profit. Then my withdrawal request was rejected (Figure 2). They said I was engaging in external hedging (Figure 3). No matter how I explained, they insisted I was external hedging. If I violated the rules, please provide evidence. No matter how I explained, they just refused to allow withdrawal.