Global Broker Regulation Inquiry App
About WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

اردو

Download
Resolved
I applied for withdrawal on 7/31, not only was I unable to withdraw, but they also used illegal trading to eliminate the remaining balance.
Mediating Parties
CWG Markets CWG Markets
Issue

Unable to Withdraw

Requirement

compensation

Settlement Amount

$34,579(USD)

Time

40day17hour

Mediation Status
Resolved
FX2869475308
Reply
CWG Markets
Dear customer, your account 66767816 engaged in unauthorized trading by using an interest-free account for cross-platform hedging and arbitrage. The details have already been explained.

Reply

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
FX2869475308
I deposited $100,000 on June 21 and started trading. Withdrawals were fine when I had profits. But on July 31, when I wanted to apply for another withdrawal, they wouldn't allow it. I called the relevant personnel, but they kept making excuses. It wasn't until September 23 that CWG's trading department wrote to me, saying that I had 'violated trading rules,' without any evidence, and then removed the 34,579.43 amount in my MT4 account without any reason. I've been trading forex margin for a long time, and this is the first time I've encountered a platform that can just say 'violation of trading rules' and then transfer your money away. Because I need to send a protest letter to the UK, which takes 8 weeks before I can file a complaint, I want to warn CWG's clients: Be especially careful with this platform—extremely, extremely careful. PS: The photos I provide are all screenshots from my own backend. I blurred my name and personal information to avoid retaliation from the platform, and I deleted all my other data.

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Download the WikiFX App

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com