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اردو
Resolved
FxPro Extraordinary Slippage Loss
Mediating Parties 
FxPro
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$70(USD)
Time
33day7hour
Mediation Status
Hong Kong2024-04-17
Resolved 
chrismas
chrismasUnited Kingdom2024-03-18
Reply FxPro
Dear customer, please contact this email china.support@fxpro.com. The staff will investigate and respond.
Reply
Hong Kong2024-03-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-03-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-03-15
Start Mediation chrismas
chrismasSet a stop loss at 2166 today. Due to the violent market fluctuations, slippage is understandable. The average slippage is within 200, which is normal. It slipped 450 pips that day, reaching 2161.53. This is too serious and completely unacceptable.
Start Mediation
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