My withdrawal was suspended again. Both old and new bank card are unavailable for withdrawal. Does the platform abscond?

My withdrawal was rejected again. I used a CMB card to withdraw money, but the application was suspended due to non-counter business.

If you have some questions about your order, please provide the trading account and order number as well as description of problems for further investigation by email, support.cn@icmarkets-cs.com, titled Application for Trading Investigation. And we'll reply to you within 3-10 working days. Your understanding and support is greatly appreciated.

The bank froze the transfer via my newly registered card, so I don't know how to receive the money.

I have been trading in ic for nearly 10 years. I have earned and lost. Recently, I have made a decent profit. I have not encountered any problems with the withdrawal of funds before, but since the end of July, I have been lagging for many times, and I have been prompted three times every time. Whether the bank information is correct or not, I can be sure that there is nothing wrong with it. I used the same card to withdraw money before, and then I applied for a new card, but I still can’t get into the account.