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Resolved
Maliciously increase spreads when big data is released
Object
EC markets
Issue
Severe Slippage
Requirement
compensation
Amount
$100(USD)
Time
49day22hour
Mediation Progress
Hong Kong2023-09-13
Resolved
YAO16427
YAO16427United Kingdom2023-08-14
Reply
EC markets
EC marketsWe didn't receive your email for complaint. Please contact us by email, support@ecmarkets.com
Reply
United Kingdom2023-08-11
ReplyEC markets
We didn't receive your email for complaint. Please contact us by email, support@ecmarkets.com
Reply
Hong Kong2023-07-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-07-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-07-25
Start MediationYAO16427
YAO16427When big data is released, spreads are maliciously increased, cross currency pairs are sometimes maliciously increased by 60 or 70 spreads, and sometimes more than 100 spreads. As a result, the order that should have been profitable lost.
Start Mediation
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