English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
A normal trend order and the position is held for more than a week, the profit will not be withdrawn. A fraud platform
Object
IEXS
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$24,585(USD)
Time
17day22hour

Mediation Progress
Hong Kong2022-10-03
Solved after user's confirmation
gyx
United Kingdom2022-09-15
Reply
IEXS
Dear IEXS user, the complaint has been under an investigation jointly conducted by IEXS trading department, compliance department, and trading review department. Now the account's using permission and trading service have been suspended due to being investigated. We have informed the customer of the relevant information at the first time and the customer has got it. And the case will be followed up by the compliance department. The latest information will be sent to the customer by official email in time. Thank you for your information. If you have any questions, please feel free to contact us. Customer service telephone: 400 842 4229; Customer service email: support@iexs.com; Official website: www.iexs.org. Thank you for your support. Have a good time.
Reply
Hong Kong2022-09-15
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-09-15
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-09-15
Start Mediation
gyx
I made a deposit transaction in August. I made an empty crude oil order manually, no morning trading, no delay. I also made a gold withdrawal in early September. I closed all positions on September 7 and applied for a withdrawal. The result was the evening of September 9. In the email, it said that the profit after August 30 is not counted, the invalid orders, illegal transactions, need to be reviewed, the mt4 account and background password have been modified and cannot log in. A white label platform that I bought can still be called the relevant regulatory authority. Review, a big joke, in fact, I don’t want to make a profit, I lost a bet with a trader, find all the overlord clauses, and delay the withdrawal time. How can such a garbage platform continue to deceive Chinese people in the market? I have all the transaction records, including doing the same transactions on other platforms now, all of which are normal withdrawals, why only iexs does not give out funds, because this platform is betting against you, you can’t afford to lose, this is Who dares to trade on such a platform? Now I specifically request a third party to intervene in this investigation, and I am willing to provide all evidence to see who has no credit.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
