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Resolved
What a trash platform that keep lagging
Object
easyMarkets
Issue
Severe Slippage
Requirement
compensation
Amount
$2,000(USD)
Time
48day22hour
Mediation Progress
Hong Kong2022-09-14
Solved after user's confirmation
AXIAOMAYI
AXIAOMAYIAustralia2022-08-23
Reply
easyMarkets
easyMarketsThe platform has dealt with the problem, but the customer refused to answer the phone.
Reply
Australia2022-08-18
ReplyeasyMarkets
Our company has paid close attention to the case, please reach out to the customer service for the solutions.
Reply
Sensitive information
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Hong Kong2022-07-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-07-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-07-27
Start MediationAXIAOMAYI
AXIAOMAYIThe platform is under lag when you have profit. I think it is my network problem before, but other platforms keep lagging. Everyone can take a look at corresponding status of my timeline and crude oil. Only this platform keeps lagging while other platform returns to normal. I thought it is my network problem before. Their customer service manager replies instantly when you want to open an account. Now, they just ignore you.
Start Mediation
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