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Resolved
The end of the trading time before the end of the trading session
Object
ANISFX ANISFX
Issue

Others

Requirement

2020031845111314470

Amount

$0(USD)

Time

42day12hour

Mediation Progress
Resolved
FX4178466333
Reply
ANISFX
The account is unable to track the time of market close.

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX4178466333
send two emails to support staff and there is no reply. I send message to fans page and now response. The problem is weird: 1. the trading ends one hour early than the end of US Shares winter trading session. It is only open at fixed hour, like summer time(16:30 - 22:59). 2. always ends 2 to 5 minutes before US Shares trading time. I attached two pitctures for you to compare time intervals. My computer time is GMT+7 => US Share winter trading sessions will end at 4:00. Reflects for everyone in terms of emergency. If the stop loss is not set in time and liquidate their position in advance at the end of intraday, it is easy to burn the account when the market reverse at the second day.

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