Thank you for contacting FXTM. As for the withdrawal issue relative to the customer Liu Jiawei, the withdrawal on August 3rd was refused by the customer's bank on August 5th. The account manager has contacted the client to explain the reason for rejection. In addition, the customer has resubmitted a new withdrawal application on August 6th and has successfully exported from our system. However, the payment is based on the efficiency of the payment provider, and the customer generally receives it within 5 working days, while weekends are not counted as working days. If you or the client have other inquiries, please feel free to contact us. Thank you all for your support to FXTM. We hope our service can help you and will provide you with better service in the future.

MT5 account number

Please provide your correct MT4/5 trading account, please~

The other party made an excuse that my bank refused to pay. I asked them to provide relevant evidence, but nothing could be provided.

I withdrew on August 2 and it was still pending. It was like a scam.