Recurrent Slippage Nightmares: 16 of 20 Trades Affected, Poor Customer Response-D prime-Exposure-WikiFX

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Recurrent Slippage Nightmares: 16 of 20 Trades Affected, Poor Customer Response

SimenLu

6-10 years

Unverified

Neutral

I placed multiple trades on their platform, and the slippage was a recurring nightmare. When the market price was at 1.1000, my order got executed at 1.0995. That's a whopping 5-pip slippage! And it wasn't a one-off occurrence; it happened repeatedly, eating into my potential profits. In fact, out of 20 trades I placed, a staggering 16 of them suffered from slippage, with an average slippage of around 4.5 pips. That's a significant deviation from the quoted prices, and it seriously impacted my trading results. Now, let's talk about reaching out to customer support. When I contacted them about this slippage issue, their response time was far from stellar. It took them an average of 48 hours to get back to me, and even then, their explanations felt evasive and didn't fully address the problem.