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Severe slippage, 10 pips slippage in one second

Lanice
1-2 years
Unverified

Exposure

My trading account is 680****. Order number: 2372951. I traded 1.22 lots of gold at platform time 2026.1.23 23:55:49. The quoted price for the order was 4988, and the execution price was 4985.84 (3 pips slippage). The platform closed the position at 23:58:50. The closing price was 4995.02 (7 pips slippage). The platform's slippage is too outrageous. In just one second, the difference between execution and closing was 10 pips. The first time I emailed to negotiate, they asked me to provide information. After I provided the funds, the platform never responded to me. Such severe slippage is the platform's fault, and the unwillingness to resolve the issue also lies with the platform.

Original

滑点严重,秒滑10点

我的交易帐户为680****。订单号为:2372951.我于平台时间2026.1.23 23点55分49秒交易1.22手黄金,做单是报价为4988,成交价格为4985.84(滑3个点)。。平台于23点58分50秒平仓。平仓价格为4995.02(滑7个点).平台滑点太离谱了,只有1秒钟的时间,成交和平仓相差10个点。第一次发邮件交涉叫我提供资料,我提供资金后平台又一直没有回复我。如此严重滑点,错在平台,无意解决问题也在平台。

10h

Hong Kong

Severe Slippage

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