My friend participated with MACRO, but after making a profitable trade, MACRO sent an email claiming a violation and only returned the $250 capital after my friend withdrew $1000. Until now, MACRO has not refunded the capital despite sending an email promising to do so. My friend has sent emails but received no response, and during live chat, when they read my friend's email, they started claiming to be busy! We sincerely hope WIKI can help resolve this for my friend.