Thank you for your feedback. We have paid all eligible IB commissions as agreed. The issue you are referring to is **IB Cashback (IB CB)**, which is different from standard IB commissions. Cashback is generated from eligible trading activity. If a client withdraws all funds without completing qualifying trades, no cashback is generated by the system, and therefore no cashback can be paid. We are committed to maintaining a transparent and fair commission policy for all our partners.