deriv

FX4030486953

Verified

Indonesia

I advise all Indonesian traders to stay away from this broker. In March 2025, my Deriv account, holding 150 million rupiah, was suddenly frozen due to "suspected unusual trading." I had previously been consistently profitable in long USD/IDR trades, and I suspected the platform was maliciously blocking my withdrawals. Customer service requested nearly six months of bank statements, proof of source of funds, and even utility bills, far exceeding Know Your Customer (KYC) standards. After submitting all the documents, I was asked to pay a 10% "fund verification fee" to release my funds. Inquiries with Mandiri Bank revealed that my funds had been transferred to an offshore account in Mauritius, not the Jakarta branch account claimed by the platform. Three months have passed since the account was frozen, and Deriv customer service has disappeared via WhatsApp. Yet, their Indonesian website still advertises "fund security and assurance." This blatant fraud is appalling.

FX2177307346

Verified

India

A platform that offers no guarantee of withdrawals. I have been trading in India for four years, and I have never seen a ridiculous platform like Deriv. I took a long position in GBP/USD on the night of the Non-Farm Payroll report. I had set the stop-loss at 1.2600, but the system closed it at 1.2450. That's a 150-pip drop, and I immediately lost 320,000 rupees. I applied to withdraw the remaining 500,000 rupees, but it took 18 days. No one responded to my requests. This platform lacks basic compliance and offers no withdrawal guarantees.

FX7918309762

Verified

India

Deriv suddenly reduced my leverage, causing my initial investment of 720,000 rupees to be completely wiped out. They had advertised "maximum leverage 1:200," but I took a long position in USD/INR at 1:150 and held it until 3:00 AM when the "leverage was adjusted to 1:50." Before I could replenish my margin, the system forced liquidation. The USD/INR price had only dropped by 0.22 rupees, but the trade executed at a slippage of 0.48 rupees. This 42-point loss resulted in a 567,000-rupee loss—equivalent to the profit from three trucks of Spring Tea. I complained to SEBI, but they said Deriv is not registered in India and my money cannot be recovered. Deriv is a fraudulent platform that disregards regulations. Indian agricultural commodity traders should never trust their lies!

FX2038083567

Verified

Indonesia

Penurunan leverage yang tiba-tiba menyebabkan margin call, ditambah kerugian dari perdagangan produk pertanian di Medan. Penurunan leverage yang tiba-tiba dari Deriv menghabiskan 72 juta rupiah saya. Mereka mengiklankan "leverage hingga 1:500," tetapi saya sedang long USD/IDR di 1:200. Saya mempertahankan posisi saya hingga tengah malam, dan tiba-tiba menerima email yang mengatakan "leverage disesuaikan menjadi 1:50." Posisi saya terpaksa ditutup karena slippage 65 pip, mengakibatkan kerugian sebesar 4,55 juta rupiah. Selama 20 hari terakhir, saya telah kehilangan uang dalam lima perdagangan karena perubahan leverage yang tiba-tiba, dengan total 38 juta rupiah. Deriv adalah platform penipuan yang mengabaikan hak-hak pelanggan.

FX1653061981

Verified

Indonesia

Deriv's customer service is an insult to my intelligence. My account was suddenly frozen in May, citing "identity update required." I submitted my passport and proof of address five times, only to be told each time by a different representative that the documents were "incomplete." I even had a video call with them once, but they still said they couldn't verify the information. Their leverage scheme, advertised as 1:1000 leverage, was secretly adjusted to 1:50 during trading. This resulted in my April crude oil trade being forced to close due to insufficient margin, resulting in a loss of 7,300 Australian dollars. When I pointed out their fraudulent practices, the representative simply hung up on me. This platform doesn't care about customer rights; they're only interested in swindling more money.

FX7347329692

Verified

Indonesia

I angrily expose the egregious practices of the Deriv platform. The actual payout probabilities for "up/down" contracts on the platform systematically deviate from theoretical values. For example, for a contract with a 55% payout ratio, the theoretical win rate should be 54.5%, but the actual monitored win rate is only 48.7% (sample size ≥ 2,000). Even worse, when prices approach critical levels, the platform experiences significant "price jumps": within the final five seconds, quotes suddenly jump 0.2-0.5 pips in the opposite direction, turning previously profitable contracts into losses. These abnormal jumps occur 77% against the trader. Quotes from their proprietary platform (Deriv MT5) consistently deviate from other mainstream data sources, with an average latency of 800 milliseconds—enough for their algorithms to implement price adjustments that are unfavorable to their clients.

FX2881873082

Verified

Indonesia

Deriv is a blood-sucking platform with no moral compunction! I made $2,800 in profit last month and applied for a withdrawal. It took 10 days for the funds to arrive, and only $1,900 remained! When I contacted customer service, they said "hidden service fees and exchange rate differences were deducted," but the deposit contract didn't mention anything about these at all! I asked for a detailed breakdown of the deductions, but customer service either sent vague documents or simply read them without replying. Later, I filed a complaint with the regulator, only to discover that their so-called "compliance qualifications" were forged! Why is my hard-earned money being arbitrarily deducted? This kind of fraudulent platform, which openly steals money, is unlucky for anyone who touches it!

Brian Elton

Verified

India

I use deriv few months ago, I thought they good but no I made profit and when I want to withdraw, they deduct money from my account but don't credit my wallet I complain, they say I should wait 10 business days I did not get my money

FX3940550918

Verified

Nigeria

deriv broker is one of the best for me. it’s so easy to use and the services are top notch. I will highly recommend them to new traders

Positive

2025-07-24

johnson7035

Verified

United Kingdom

Deriv processed by my withdrawal in less than 1 hour after I request withdrawal. I haven't experience that fast withdrawal from any FX broker before. Their customer service reps are also great, knowledgeable and fast in response.

Positive

2025-07-24

FX1184966108

Verified

Colombia

I have no problems using the platform, everything is excellent.

Positive

2025-07-24

FX2290050301

Verified

Colombia

The broker negotiates quickly, stable and reliable. Very good, I never had problems.

Positive

2025-07-22

AKINA

Verified

United Kingdom

Deriv has been a good broker to me so far. I especially love their tight spreads on binary trades. Don't get that from other brokers. The only issue with thm might just be their slow customer care response, it takes hours to get a response. They should work on that.

Neutral

2025-07-22

favour1236

Verified

Philippines

I so much love trading options on deriv. Never seen another platform on par with them. Withdrawals are on time, Spreads are tight, very fast transactions. Honestly if you want to succeed in trading, start with a good forex broker.

Positive

2025-07-21

FX2992845772

Verified

Nigeria

Unable to withdraw in Deriv, slow withdrawal speed

Aminu 60559

Verified

Nigeria

Overall, Deriv appears to be a reputable and dependable broker, suitable for both novice and experienced traders. Nevertheless, it's crucial to carefully review the terms and conditions, understand the risks involved, and consider your individual needs before trading with Deriv or any other broker.

Neutral

2025-07-17

FX3607346739

Unverified

Pakistan

I placed orders at a certain price, only to see the execution slip by a large margin—even when market conditions were relatively stable. This has turned potentially profitable trades into break-even or even losing ones, which is extremely frustrating. What troubles me the most is that this slippage isn't just during major news events or high volatility; it sometimes occurs during normal trading hours without any clear reason.

Mahammad Monjurul Islam

Unverified

India

My account (CR5427736) was disabled in July 2024 with false fraud allegations. In Aug 2024, Deriv unilaterally withdrew USD 26,455 without my consent and shifted funds into an SVG wallet. After 13 months of delays, repeated excuses, and coercion to submit unnecessary documents (including Income Tax Return on 23 Aug 2025), Deriv finally processed the refund on 1 Sept 2025—but only after I escalated to regulators (LFSA, MFSA, BVIFSC, FSC Mauritius, SVGFSA, SCA Dubai). Compensation for financial losses, missed trading opportunities, medical costs, and reputational damage remains unresolved. Deriv breached its own Terms & Conditions on safeguarding, complaint handling, and transparency. Clients should be warned that the “Most Transparent Broker” award is misleading when refund and redress come only under regulatory pressure.

Aisha Mai Samari

Unverified

Iraq

لم أتمكن من سحب أموالي من المشتقات، وهذا أمر سيئ، كنت أتداول وأسحب، ولكن متى حدث هذا؟ يرجى إيداع مبلغ كبير من المال / هل سأكون قادرًا على السحب؟

latvia

Unverified

Israel

My trading account was suddenly disabled while I had open positions running, and I was helplessly forced to watch my money vanish. Trading functions were completely disabled – I couldn’t close or manage my positions. $61.59 was debited from my account simply as “charges,” without any action from me. P2P deposit option was blocked. Deriv X account was not even showing for fund transfer. Their system kept showing errors, yet continued deducting money from my balance. I contacted customer support multiple times through both the website login and WhatsApp, but nothing was resolved.

WikiFX.ES

Authenticated

Unverified

Colombia

so far I have not encountered any issues, I started with an account of 100 USD and have generated 50% in 1 week

Positive

2025-08-22